Our Story

We have a story, a story that stretches back to 1979, where we kick started a coffee revolution. One that continues to reach across the world. We’ve grown since 1979, and we still aim to offer the best bean-to-cup experience around, collaborating with the finest growers, roasting in-house and crafting innovative blends.

And like all great stories, you need a cast of wonderful characters. For us, that’s our crew, delivering the lost art of brilliant service, with a smile thrown in for free. The passion for coffee is ours to share, because we understand coffee is a ritual not a routine, and we want every coffee lover across the world to create a chapter that involves us.

The best days are the ones you create yourself. And they always start with a great cup of coffee. We are the keepers of the cherry – from the time it gets picked until the time its brewed and served up to you. We call this the ‘Good Cup’.

Gloria Jean’s Coffees is a global success story serving our quality gourmet coffee to over 35 million customers each year, in over 700 coffee houses in over 40 countries.

Gloria Jean’s Coffees is about one simple thing, making the best coffee possible. It’s about all elements coming together perfectly to ensure quality, consistency and speed for every cup of coffee made. It’s the beans we source, and how we blend and roast them, to the equipment we use in store that all comes together to deliver quality coffee with a full-bodied flavour.

1979

Gloria Jean and Ed Kvetko opened a specialty gourmet coffee outlet in a small town of north Chicago, USA.

1996

First two franchised stores opened in Sydney

2004

The international branding and roasting rights were purchased for all countries outside of the USA and Puerto Rico.

2009

Global ownership of the Gloria Jean’s Coffees brand with the purchase of all retail and franchise operations in the USA.

2019

Today, Gloria Jean’s Coffees has a strong global presence with over 700 coffee houses in over 40 countries worldwide.

Gloria Jean’s has just gone through the most significant brand transformation in its 20-year history.